The Information Technology Department was created in 2001. The administration at that time recognized that the City was lacking the efficiency, focus, expertise, and organization that a formal IT Department would add to the City as a whole. The department was originally staffed by technical personnel from the police department followed by the hiring of a director to manage this skilled staff.

The department has consolidated and eliminated duplicate spending on technological products and services. There are currently three positions within the department: a director, a specialist II, and a specialist I.

The IT department handles everything from copiers to cellphones to computers and servers. They work with Autauga County EMA, the Autauga County's Sheriff's Office, and Autauga 911. IT maintains the Autauga E-911 dispatch system as well as the police records system. This department manages all the connectivity between all of these various agencies.